” I can not believe People phrases passed the lips of the customer service consultant. There is ALWAYS something one can do to you should a shopper. I am 57 several years previous and realize that rule quite effectively. Metro PCS has just dropped a client of near to ten years. I intend to distribute the word by means of social media marketing. There isn't any excuse for your way I had been treated. Most likely this retail store is a weak exception to the norm. If not, your company is in dire have to have of the shakeup. No justification at any time for these types of arrogant and rude habits.
Moral of your story, the Metro agent stole my original SD card with my personalized photos on it and disputed me down he had provided it back to me. I detest I ever went to this retail outlet And that i am indignant the Metro agent lied about my SD card to employ for his personal own gratification.
March 18, 2014 at four:eleven pm I went to some store in Capitol Heights, MD and Nearly exactly the same matter happen to myself and my cousin but we bought the cellular phone on Sunday and returned it on Monday. The Clerk was making an array of excuses not to reimburse me my a reimbursement, even stating that the box the phone arrived in was damaged and which the charger wasn’t from the box any more.
January 19, 2016 at 7:forty seven pm I are actually with this company as it initially arrived to kc but the real difficulty is that the retain offering the cheap ass cellphone plus the when you return to The shop you obtain it from there practically nothing they could do about it I are without having a mobile phone for two month and now iAM Ill and fatigued the usually do not Stay up two the term which company must be close lasting they dont even contain the sense to try and do simething about this they are able to’t even aplgiozie for this but I've already contacted my attorney my Invoice need to be buy them two thirty day period I didn’t have service and them cheap ass phones I want my a reimbursement for that iam actually mad relating to this and you bought the nerve to mail a textual content information referring to your biil
Greg known as it destructive progress. I believe destructive expansion is getting rid of a customer. I feel you must make this proper Metro and Obtain your Corporate spots on precisely the same web site at least adhering to some type of plan.
January twenty five, 2014 at 5:fifty nine pm I've two phones with metro PCS. The telephones were being bought for my two kids. Each time I identified as to produce a payment, or attempted to produce a payment it took As a minimum thirty minutes. Their procedure is not user friendly. In November I compensated which has a cc and decided to put the cc in the e-wallet. I then forgot the login data and known as metro to find out if they could assist me unlock the account and alter my log-in info. They explained they may not Which a technician would have to be notified. The technician was purported to give me momentary code to ensure I could alter the log-in information. They were imagined to textual content me Using the temp. password. They in no way did. I named back, we revisited the exact same dialogue. I was not going to spend with a distinct card until finally they decided to take the outdated one particular off. All over again they reported a technician would have to send me a temp. password. They restored the telephones for 48 hrs this time, whilst informing me the technician experienced 24-seventy two hours to reply. This time I did receive the textual content message, but the process nonetheless did not operate. I called all over again inquiring them if they might just take out the card off. Ultimately they determined that they may clear away the cardboard off the e-wallet. I tried to pay for the Monthly bill, my payments wouldn't undergo mainly because I cancelled my e-wallet account. I tried two times with the card selection that was over the e-wallet and 2 times with a different card. the last two payments went by way of, Despite the fact that their program Beforehand notified me that the third payment wasn't taken either.
I also bought a cheap flip telephone not figuring out just how much I had been purchasing it, but see them while in the Metro PCS for $29.95. Now I am able to’t even get it to cost. I have called the outlets owned by this “private person”.with my issues. I used to be advised that it would be $10.31 out the door and I could pay back the equilibrium in
The last time my co-worker threatened to simply call company on them they usually reported go ahead. When my co-worker termed company it seemed like a overseas lady singing about the cell phone. I had been thinking of switching in excess of to them final month additional info whenever they opened, but just after reading through these reviews I'm so thankful I didn’t.
Just my two cents. I always deal with my clients like gold. They are my daily life blood, place meals on my desk, in addition to a roof around my head. Probably the company is simply too significant to keep an eye on Absolutely everyone but now you have already been advised of a problem at a particular retailer.
July twelve, 2017 at 3:04 pm On July eleven, 2017 my 14 calendar year old daughter walked into a MetroPCS retail outlet in Houston and procured a phone and service. She had no ID and no Grownup together with her. She came property, established the cellular phone up, and the first thing she did was Make contact with two dope sellers. Two several hours after that she walked out the door and hasn’t been found or heard from by any one. She has a background and there were numerous explanations she didn’t Have got a cellular phone. I discovered the telephone deal and called the retail outlet. I asked “At what age are Little ones permitted to are available and purchase a telephone with no dad or mum.” Soon after currently being put on keep three times Silly Lady number 1 still didn’t response my problem, other than to convey that they ask When you are 18 yrs old. But ‘generally’ anyones child can wander in Anytime and get a cellphone.
I'm extra concerned about your manufacturer And just how you would probably want your title and symbol to get represented and this is simply not it. This hazardous and unsafe for other employees to possess to go in the concern of getting to explain to people today that we right here at metro don't condone this kind of behavior or to become solicited by sexual advancements because of the video clip. This is simply not a location to get the job done if That is permitted or recognized as ok. Be sure to think about the variables in enabling this sort of behavior to continue to come about if allowing for that acceptance in the Metro Shop.
The phones are crap! We've tried all the things, even sim cards! Constantly no space, repeatedly shutting itself off and needing to reboot several periods! Furthermore, the billing scenario is a constant nightmare! So, once again, we needed to return again to the identical retail store. Despite no injury, we would need to purchase the insurance to present us a similar bit of crap telephone or shell out with regard to the very same amount of money to enhance plus $fifteen.00 cost. Being a company, I'd consider to fix this situation in lieu of say I’m sorry using your hand out for more money. Moreover, I’m the sole just one who can’t get service at work or even happening some major roadways in the course of town. I’m not asking for freebies but some Real Consumer SERVICE can be good. My organization will probably be shifting from Metro Pcs never to return and no reccomendations will be produced. I will strongly Allow all my friends and family know to stay far away from your company!
I advised her so am I since I paid my money on an account which has incorrect facts and I have no proof of everything in writing with my name SPELLED The right way. That may be all I used to be asking for since the merchant had typed my title Mistaken from my drivers’ license. The cops arrive, I get instructed to go to another Metro PCS retail store, of which I check my source did and been given an current corrected copy of my account data inside of thirty seconds of arrival. This 6301 Grayson Rd., Harrisburg, PA 17111 retail store has incompetent employees that should find out how to browse and type.
March one, 2016 at 8:fifty five pm Problems with a fresh LG Stylo. Have had it replaced two times. I receivef phone being a immediately after christmad gift. It begun out not obtaining email messages, texts werent goin out, couldntvtake pics. Ok. After few weeks Extra resources went in and substitution. Now into two weeks telephone receiving caught, display screen goin black and cant ship out e-mails, it retains dialingvout but nothing at all. And cellphone was problems when stylo pen was resulting from men endeavoring to prior a little something in that area And that i had gobe to local retailer to generate that grievance.